FAQs

Our top priority is making sure every child receives consistent, high-quality therapy services. Like many pediatric therapy clinics across the country, we’ve experienced some staffing challenges recently. To help fill gaps and avoid disruptions in care, we’ve made the decision to bring in some traveling therapists on a temporary basis.

 

These therapists are highly qualified, experienced professionals who go through the same rigorous onboarding and training as our regular team. They’re here to help ensure that your child—and all of our clients—continue to receive the support they need without delay.

We understand that continuity and connection matter, especially in pediatric therapy, and we’re committed to making transitions as smooth as possible. If you have any questions or concerns at all please feel free to reach out.

In-Network Insurers

1. Aetna (and all insurers under the Aetna network)

2. Alaska Medicaid

3. Meritain (Aetna Network)

4. Moda Health

5. Premera Blue Cross Blue Shield 

6. Tricare

 

Out-of-Network Insurers (still billable at out of network rates)

1. Cigna (Request for network participation sent)

2. United Healthcare (Request for network participation sent)

3. EBMS (Request for network participation sent)

4. First Choice Health Network (Request for network participation sent)

 

​Please ensure that your child's services are covered by your current insurance plan. Depending on your plan, a copayment or deductible may apply, which could result in a bill from our office.

Unfortunately due to our limited availability we can not accommodate clinician specific requests at this time. 

We know that building a strong relationship with a therapist is really important, and we do everything we can to make sure your child is paired with someone whose skills and approach are the best fit for their clinical needs.

 

This policy helps us ensure fairness and consistency, and it also allows our clinical team to make decisions based on expertise, availability, and therapeutic goals. Of course, if there are ever concerns about your child’s progress or comfort, we always want to hear about it and we’ll work with you to make sure your child is supported.

 

Thank you so much for trusting us with your child’s care. We’re committed to making their experience here as effective and positive as possible.